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If your request is approved, you will be given an approval code.or the Menomonee Valley Food Court unless accompanied by an adult (over 21), because these restaurants are located on the third floor of the Casino or within the Hotel. A performance date is often listed on the artist’s website before the schedule is confirmed with The Northern Lights Theater.

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Please contact your Internet service provider to ensure this is the case.Bingo gift certificates are available at any Fire Keeper's Club booth in the Casino.Bingo gift certificates may be purchased with cash or credit cards only.Please visit the careers section of our website to see a list of available positions. We do have a limited number of wheelchairs available for our guests.You may obtain a wheelchair from the Valet Department located on the first floor of the parking structure.We suggest periodically checking the entertainment calendar on our website at for the latest information.

Tickets can be purchased at The Northern Lights Theater Box Office or at Ticketmaster locations. Guests must be at least 21 years old to attend performances at the Northern Lights Theater, The Fire Pit's side bar and Bar 360. We do not offer gambling gift certificates for slots, table games, poker or off-track betting.

Online transactions are processed through a secure server, which encrypts the credit card information, protecting your information from being disclosed to third parties. Yes, a major credit card is required at the time of check-in. Early check-ins and late check-outs are based on availability of the hotel and may be requested on the day of by contacting the Front Desk.

If you prefer to provide your credit card information directly to one of our Call Center Representatives, they can be reached 24 hours a day at 1-800-PAYSBIG. Your credit card will be authorized for Room and Tax & $50 at check-in to care for any incidentals that you may charge back to your room, such as dining. Please contact our Sales & Catering team at 414-847-7891 to learn more about special group rates.

­ Packages can be sent to: Potawatomi Hotel & Casino In order to obtain a Win/Loss Statement, you must fill out a copy of our Win/Loss Statement forms, which can be downloaded here.

Please mail the completed form along with a photocopy of your driver’s license and your Fire Keeper’s Club Guests must be at least 18 years old to dine at the Menomonee Valley Food Court, Wild Earth Cucina Italiana and Locavore, unless accompanied by an adult (over 21), because these restaurants are located on the third floor of the Casino or within the Hotel.

You can make a request by leaving a message at 414-847-7960 with the following information: your name, date requesting and contact information.